Determinants of Job Satisfaction in the Context of the COVID-19 Pandemic
DOI:
https://doi.org/10.47040/sdpsych.v13i1.142Keywords:
job satisfaction, personality, teleworking, COVID-19Abstract
The purpose of the study is, firstly, to establish the relationship between personality and job satisfaction and, secondly, to identify the role of online work in this relationship in the context of the COVID-19 pandemic. The present study is cross-sectional, descriptive and correlational. The study involved 246 people, employees, aged between 19 and 58 years, M = 31.49, SD = 7.98. The instruments used were the Telework Perception Scale, the Generic Satisfaction Scale at Work, the 10-item Neuroticism Scale and the 10-item Extraversion Scale. The results showed that there are significant differences in the perception of the disadvantages of online work by generation, with people in generation X perceiving the disadvantages of online work much more intensely than people in generation Z. Also, the results showed that extraversion is a significant positive predictor of job satisfaction, while neuroticism is a significant negative predictor of job satisfaction. Moreover, the results showed that the perception of the benefits of online work mediates the relationship between extraversion and job satisfaction, while the perception of the benefits of online work fails to mediate the relationship between neuroticism and job satisfaction. The conclusions of the study highlighted the need for employees to participate in programs focused on facilitating the process of adapting to the online work system depending on their intrapersonal particularities.
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